9. 如果點讀筆無法點讀或沒有聲音該怎麼辦？
What should I do if the Le Le Reading Pen won’t read or has no sound?
Irene
上次更新 12 天前
- 確認是否已開機（長按電源鍵開機）。
- 檢查筆頭是否正確對準點讀區（需點讀書本內建的文字或聲波標記）。
- 確認音量是否開啟（按筆上的音量鍵調整）。
- 若問題持續，請聯繫客服檢測。
Power On: Press and hold the power button to make sure the pen is turned on.
Align the Tip: Ensure the pen tip is properly positioned over the book’s tap zones (the coded text areas or sound-wave icons).
Check Volume: Press the pen’s volume buttons to raise the sound level.
Contact Support: If the issue persists after these steps, please reach out to our customer service for further troubleshooting.